Contact Spinmama Canada

Need help with your account, payments, bonuses, or verification? Spinmama Canada offers 24/7 assistance in English and French. Below are our official support channels. We do not use forms on this page.

Support Channels

• General support: [email protected] (typical response: 1–24 hours)
• Privacy and data: [email protected]
• Live chat: available 24/7 from your account

Availability and Response Times

Live chat is available daily, including holidays. Emails are handled first-come, first-served. Payment and verification cases may require additional documentation.

Escalations

If you’re not satisfied with a response, reply in the same thread with the subject “Escalation”. A supervisor will review your case with priority. Keep screenshots and receipts to speed up the review.

Helpful Tips

• Have your account ID or registered email ready.
• For payments, include the method used and the transaction identifier.
• Check responsible play tools and limits in your profile.